Suprita Gupta

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Suprita Gupta 

 

  • Ten years of exposure in Training & Development and HR Generalist role.
  • A creative, enthusiastic Professional Result focused and effectual Employee possessing an understanding of Training, Management and holding good Communication skills – conversational and telephonic.
  • Hands on experience in setting up HR systems and processes for start-up organizations.
  • Experience in a variety of industries including IT, Retail, Supply Chain & Logistics, Tours & Travels & Health care industry.

Qualification

EDUCATION AND TRAINING

 Course & Specialization Institute/ University Year of Passing
MBA – HR Institute of Business Studies & Research Navi- Mumbai 2006-08
B. COM G.S. College of Commerce & Economics Jabalpur M.P 2005
Certified Trainer Train the Trainer Certified – Dale Carnegie 2015

Training & Development
Pre-Ops – Handling the new hires once in Operations similar to OJT, acting Team Leader
Refresher training – Regular refresher training’s are conducted for consistent performance
Conduct activities & exercises on soft skills & process to keep the advisor’s energy levels high, motivate them & to increase their performance level.
Creating & modifying Manuals as per client requirements
Training Newsletter: Part of the Concept & Editorial team
Conducting refresher trainings for existing employees so as to ensure that the right procedures are followed.
Designing Assessment Centers
Conducting Competency Mapping
Drafting Case Studies, Role Plays & various tools used in Assessment Centers
Feedback

Key Achievements:

  • Received “Best Contributor of the year 2014” Certificate from the Managing Director of Virtual Employee Pvt. Ltd. In the year 2014 for outstanding contribution organization wide for bringing in robust processes & training the existing & new employees during the implementation of the new processes.
  • Received appreciation certificate from the CEO of Client organization for facilitating an MDP Program in the year 2009 within two months of joining.
  • Have been appreciated by the CEO of EMSPL for consistent performance for all the clients managed till date.
  • Received an appreciation award from EMSPL for conducting an Assessment Center at Tata Trent in the year 2011.
  • Core member in MR team of ISO at the client organization