Suprita Gupta
Suprita Gupta
EDUCATION AND TRAINING
Course & Specialization | Institute/ University | Year of Passing |
MBA – HR | Institute of Business Studies & Research Navi- Mumbai | 2006-08 |
B. COM | G.S. College of Commerce & Economics Jabalpur M.P | 2005 |
Certified Trainer | Train the Trainer Certified – Dale Carnegie | 2015 |
Training & Development
Pre-Ops – Handling the new hires once in Operations similar to OJT, acting Team Leader
Refresher training – Regular refresher training’s are conducted for consistent performance
Conduct activities & exercises on soft skills & process to keep the advisor’s energy levels high, motivate them & to increase their performance level.
Creating & modifying Manuals as per client requirements
Training Newsletter: Part of the Concept & Editorial team
Conducting refresher trainings for existing employees so as to ensure that the right procedures are followed.
Designing Assessment Centers
Conducting Competency Mapping
Drafting Case Studies, Role Plays & various tools used in Assessment Centers
Feedback
Key Achievements: