Communication is one of the most important skills we can ever learn. It leads everything that we do—whether we’re communicating at work to meet deadlines and achieve results, or communicating with friends, family and partners to build strong relationships. So many problems stem from poor communication and there’s no wonder why, really. We are not taught how to communicate properly at school; it’s something we have to ‘pick up’ from the people around us. Below few tips will help you improve you communication skills.
Who you are talking to matters
It is okay to use acronyms and informal language when you are communicating with a buddy, but if you are emailing or texting your boss, “Hey,” “TTYL” or any informal language, has no place in your message. You cannot assume that the other person knows what the acronym means. Some acronyms have different meanings to different people, do you want to be misunderstood? Effective communicators target their message based on who they are speaking to, so try to keep the other person in mind, when you are trying to get your message across.www.iibmindia.in
Body language is important
Studies show that 65% of all communication is non-verbal. Watch for visual signs that your listener understands, agrees or disagrees with your message. And be aware that your body is sending signals, too.
Learn the basics of nonverbal communication
One study found that nonverbal communication accounted for 55 percent of how an audience perceived a presenter. That means that the majority of what you say is communicated not through words, but through physical cues.
To communicate clearly and confidently, adopt proper posture. Avoid slouching, folding your arms or making yourself appear smaller than you are. Instead, fill up the space you are given, maintain eye contact and (if appropriate) move around the space.
When putting forward your case, it is important that you do your homework properly. Invariably, someone will raise a point about your case at which point you must have enough research to back up your claims. You may feel that the point raised is childish or that it does not merit your attention but for everyone else, it may be an important thing to talk about.
Respect your audience
Recognize your message is not just about you or what you want. You should sincerely care about the needs and the unique perspectives of those to whom you are communicating. One of the best ways to show your respect is simply by paying attention to what they say.