Studying takes you on a path towards acquiring hard skills – the specific technical skills you need to do your job effectively. While these are the skills you’ll list on your CV, today’s employers seek more than this. Increasing importance is being placed on soft skills – personal attributes that enable you to interact well with other people.

Here are the reasons why soft skills are more important than ever:

1. hard skills are useless without soft skills

In most jobs, technical skills alone are not enough to be truly effective. A salesperson with an unrivalled knowledge of their product and market will have little success if they don’t have the interpersonal skills needed to close deals and retain clients. A business manager needs to be able to listen to employees, have good speaking skills, and be able to think creatively. All careers require at least some soft skills to make the hard skills valuable.

2.  Soft Skills are Harder to Learn

While hard skills can be easily learned and mastered over a period of time, soft skills are much more difficult to develop. Since soft skills are linked to a person’s character, it takes a conscious effort, willingness, and commitment to self-development. While technical skills might get you noticed as a job candidate, soft skills get you promoted and lead to sustained long-term career success.

3 .  the future workplace will rely on soft skills

Automation and artificial intelligence will result in a greater proportion of jobs relying on soft skills. Thanks to cutting-edge technology, tasks that require hard skills are continuing to decline, making soft skills key differentiators in the workplace. As an example, look at this fascinating study by Deloitte Access Economics, which predicts that two-thirds of all jobs in Australia will rely on soft skills by 2030. This trend will inevitably be mirrored globally.

4. The Modern Workplace is Interpersonal

Current work environments value soft skills such as listening, collaborating, communicating, and problem solving. Strong soft skill proficiency in employees leads to a more productive, collaborative, and healthy work environment.

5. Customers Demand Soft Skills

No matter the company or industry, the modern market offers consumers an unlimited number of solutions to their problems. Most of the time, soft skill proficiency regarding customer service can provide a competitive advantage that ultimately leads to an organization’s success.

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